I am running a Dell XPS8700 with Windows 10 Pro & Office 365. When I purchased this machine the OS was windows 7 Pro. It ran for over a year with no problems to speak of.
I went through the trauma of upgrading to Windows 10 Pro and Office 365 in early June 1016. About a week after upgrading to Windows 10 Pro and Office 365 I could not access my network and hence the internet. After a couple of days of this I learned how to reset the nic card with the cmd prompt “netsh winsock reset”. This solved the problem, temporarily at least.
As it turned out about every couple of weeks since then the nic card has failed, but resetting it fixed it for another couple of weeks. This went on until three days ago when I had to go through resetting the nic card at least once a day.
Back when the problem first started happening I uploaded the latest firmware.
Now when I reset the nic card, it dies again within 30 minutes.
This seems to be a hardware problem or a firmware problem.
Where can I get the latest firmware for the nic card, and how do I know if it is installed properly?
Where is the nic card in my machine?
Where do I get another nic card?
Thank you,
Bob